Refund policy
Sure! Here’s a clear and professional Return and Refund Policy you can use or customize for your business:
Return and Refund Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return and refund policy from the date of delivery.
1. Returns
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Items must be returned within 30 days of receiving your order.
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Products must be in their original condition, unused, and with all original packaging and tags attached.
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To initiate a return, please contact our support team at [your email/contact form] with your order number and reason for return.
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Once your return is approved, we’ll provide detailed instructions on how to send the item back.
2. Refunds
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees (if applicable) are non-refundable unless the return is due to our error or a defective product.
3. Exchanges
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We currently offer exchanges for defective or damaged items. Please contact us within 7 days of delivery if you received a faulty product.
4. Non-Returnable Items
Certain products, such as personalized or digital items, may not be eligible for return. These exceptions will be clearly noted on the product page.
If you have any questions about our return and refund process, feel free to contact us at [email]